Online Mens Tailor And Custom Tailoring

Common Questions about Product Features

• What is the difference between priority processing and rush processing?
  Priority processing establishes a priority status among the orders received in that particular week. Rush processing accelerates production to the front of the line, overtaking weekly orders and backlog to ensure shipping by the committed dispatch date.

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• What is the ready-to-wear category?
  We monitor ongoing fashion and style patterns that will keep our clients aware of changes and emerging trends. With our Ready-to-Wear line of clothing, we offer garments and accessories for men and women that elevate a wardrobe to a higher level of convenience. Among the offerings are neckties, scarves, cuff links and soon - ready to wear suits.

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• What is Glen Plaid?
  Glen Plaid (or glenurquhart) is the genus and Prince of Wales plaid is a species. Glen-plaid thus refers only to the plaid pattern, whatever its color or scale. The particular rust-red, large-scale plaid described above is an old Scottish "district check" that was popularized by David, Prince of Wales, in the 1920s. Thus it came to be known as the "Prince of Wales Plaid." In later years, the terms came to be conflated, so that people would refer to any glen-plaid as a PoW plaid. But, technically, the true PoW plaid is the particular district check first popularized by the prince who became Edward VIII and then the Duke of Windsor.

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• I have a large group of people that I would like to order for. Can I get a discount? Yes. We offer a competitive prices and substantial discounts on orders placed for a large group of people. For us to offer a price quote for your consideration, kindly Email us the following information -
  a. Total number of individuals you wish to place orders for
  b. Total number of garments you wish to order
  c. Fabric number(s) (as shown in our Fabrics List) page that you wish to order from
  d. Styles of the garments you wish to order
  e. Garment colors
  f. Delivery deadline you need met
  g. Proposed date you wish to proceed with the orders
  h. Proposed price target you would like to work within
  i. Whether you wish us to make a consolidated shipment of the whole order or whether you wish each individual order to be shipped directly to their separate address.
  Having this information will allow us to prepare an offer for you.
  You can also use our Wedding Orders Form to get great discounts for orders for your wedding party. Styles, fabrics, colors and a host of custom features can be incorporated to personalize the wardrobe for your wedding party.

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• What is ´Order Processing´ in my account?
  Order Processing means we are in the stage of sourcing the fabrics, confirming all the information provided is complete and reviewing all the other details to ensure your custom order is as specified. This is the stage where you may receive an email asking for updates or selective confirmation regarding details of the order.

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• What is ply?
  Ply refers to the number of individual yarns used as a strand. Single-ply fabric is woven from one individual yarn; 2-ply fabric is made from yarns that are twisted together and then woven. If 2-ply yarn is used, the finished construction will have twice the thread count of the same construction made from single-ply yarn. 2-ply yarn must be made from a very high yarn size (like 100) or they will feel thick and heavy.

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• What is yarn size?
  Yarn size refers to the thickness of yarns used to make fabric. A higher yarn size means a finer yarn. Generally, sheets are made from a yarn size range of 40 to 100. Obviously, the finer the yarn, the more that will fit in a square inch.

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• What is thread count?
  Thread count refers to the number of horizontal and vertical threads in one square inch of fabric. Thread count in sheets can range from 80 to 700, although most stores sell sheets that range from 180 to 320. Generally, the higher the thread count, the softer the fabric feels, but that doesn´t necessarily translate to a longer lasting sheet(sheets with a higher thread count are usually more expensive). One Linens Department Manager says thread counts above 380 are really irrelevant. Manufacturers twist two threads in a way that lets them double the thread count.
  
  Many linens manufacturers tout thread count as the best way to choose a sheet. But, others point out that the quality of the fibers and finish are a more important determinate of comfort and durability. In fact, sheets made of linen, flannel, or jerseys (those trendy “T-shirt” sheets) have low thread counts. A high thread count would eliminate part of the appeal of these sheets. According to Consumer Reports, cotton and cotton-blend sheets with a thread count of 180 to 200 stand up to wear and tear and provide satisfactory comfort. [Top]
  
  
• How can I remove an item from my shopping cart? How do I edit items in my shopping cart? How do I change items in my order?
  If you are in the process of placing an order, you will see a shopping cart icon on the top right. If you don´t see this icon, it is likely you have not added anything to the cart of your browse ´cookies´ may be disabled. You must enable ´cookies´ to allow the website to work properly.
  When you click on the shopping cart icon, all the items in your order should appear:
  a. You will then see links to remove, edit, delete, or change quantities or add items to your shopping cart.
  b. If you have already placed an order, click MyAccount. When you log into your account, you will be able to see all your current orders.
  c. Click on the ´View Details´ link associated with a current order under production, to edit or change items in that order. You can also use the ´Make Changes to This Order´ link provided in your account.
  d. Some items in your order may be too far into production to make any changes. For example, changes in fabric, style or color may not be possible since cloth is ordered and cut within a day or so of an order being placed and processed.
  e. Some changes may mean an additional charges will apply.

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• I updated my measurements online. Why are the changes not showing?
  In the email confirming that we have received your size changes update, we also confirm that changes will not be reflected as ´measurements used´ in the measurements profile till the time your next order is being processed. This helps us avoid confusion and multiple size change errors. Once the changes have been submitted and you have received the confirming email, DO NOT resubmit these changes. The new sizes will be reflected in the measurements profile once they have been used in a future order. Meanwhile, proceed with placing your next order with full confidence that we have your updated measurements on file.

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