Online Mens Tailor And Custom Tailoring
Common Questions about Product Features
132) What is the difference between priority processing and rush processing?
133) What style is best for me?
134) What about big and tall sizes?
135) Where does custom tailoring fit with traditional vs. modern styles?
136) What are necessary conditions, customs, duties or taxes I must be aware of ?
137) I am a woman, but I like men´s style shirts and suits. How do I order them ?
138) Do you offer credit terms or an installments payment option? Can I make Partial Payments?
139) If a charge back or credit has been issued to my credit card, why do I not see it in my Card Statement?
140) How do I order a gift certificate ? How do I claim stored value in a certificate ?
- What are the MyCustomTailor.com production standards? We maintain a high standard of QUALITY AND WORKMANSHIP with dedication to customer service. Click Here to find out more about our standards.
- What is the difference between priority processing and rush processing?
Priority processing allows customers to have their order executed in the quickest time possible. It generally means a 2-3 day delivery period by International Couriers with special priority delivery instructions. Current rates for the priority processing option are 10% of total order.
Rush processing positions your order ahead of other weekly orders and the current backlog to expedite delivery. Sometimes dispatch is delayed due to fabric availability issues or delays in client payment processing. Delays can be expected if there are features in the garment that go beyond normal production staging, or sometimes they are caused by incomplete order information submitted from the client. This requires us to contact the client for additional order clarification. - What style is best for me?
We recommend that you review our articles for information and knowledge on what works best for different physiques in different settings and for different occasions. Our Articles page will also update you on current fashion trends in the clothing world. Should you still need more advice on the best styles, fabrics, and colors Contact us. - What about big and tall sizes? We do not charge extra for preparing large sizes? The prices you see here are the prices for everyone, regardless of size. Please email us for details.
- Where does custom tailoring fit with traditional vs. modern styles?
There is a wide discrepancy between what an off-the-rack clothing supplier and a custom tailor present to their clients in terms of service and the finished product.
An off the rack producer makes clothes that will be accepted and popular with select consumer groups and mass produces them for broad distribution.
A Custom Tailor like My Custom Tailor, determines what an individual client wants and produces garments that meet those specifications. Our job is to produce well designed, well fitting, custom made garments that are made to measure. Clients buy the styles they prefer from sources they are most comfortable with and trust. Custom tailors work with clients to discover their preferences for style, fabric, color, and finishing detail. They show images, discuss options, answer questions, and most importantly listen to client feedback. They advise on how to meet clients needs efficiently and cost effectively. Since there is a wide range of client tastes, we offer both traditional and more modern styles and work to create each individual piece from scratch.
The images we show on our website are general indications or outlines of what is available and what is currently popular.
Customization begins with a selection of a basic suit, shirt, or other garment. Today, more so than ever, individual preference and a wide selection range, guide the buying process. Consumers are less likely today to buy what others are wearing or what is advertised. Current styles may influence the thought process but in the end consumers want to wear what they like, fits them best and makes them feel good about themselves.
Traditional styles are still very popular. The roots of many Custom Tailors originate from working with traditional styles and cuts of clothing. Our focus and commitment lie in ensuring that the clothing fits well, is comfortable, and whenever possible is flattering. While we maintain our mastery of traditional styles, we easily and creatively produce custom pieces that reflect modern styles, fabrics, colors, and in some cases strong differentiation. - What are necessary conditions, customs, duties or taxes I must be aware of ?
All orders are subject to third party contract conditions for delivery through reputable third parties transport providers such as FedEx, DHL, TNT and UPS. By purchasing from this website, you agree to allow us to choose the transportation mode and transport carrier we deem most appropriate. The cost of shipping is included in the total price of the order but any import duties are the responsibility of the receiver. Such duties can range from 5% to 20% country-to-country. Check with your local authorities to determine specifics for your port of delivery.
We try to minimize this kind of assessment by declaring the package at replacement value, which helps reduce or eliminate customs duties. - I am a woman, but I like men´s style shirts and suits. How do I order them ?
You can either select the styles that are more masculine from the women´s categories or you can select from the men´s categories. If styles are selected from the men´s categories, use the special request section of the order placement process to indicate that the custom garment should be made in the men´s style but for a woman to wear. Use the women´s measurement forms for the size submission to ensure that the proportioning of the garments is appropriate for a female physique. - Do you offer credit terms or an installments payment option? Can I make Partial Payments?
For large orders we will accept installment payments. Partial payments are also acceptable. However, orders will only be shipped upon complete payment of all charges. Please contact us if you need additional information. - If a charge back or credit has been issued to my credit card, why do I not see it in my Card Statement?
Charge backs to credit cards sometimes encounter an administrative period that can extend to 4 working days. Additionally, it can take up to two billing cycles before the funds show up in your credit card statement as international transactions like this cross multiple banking systems. - How do I order a gift certificate ? How do I claim stored value in a certificate ?
There are two ways a gift certificate can be ordered. A fixed value certificate can be ordered and the recipient then selects whatever item they want. Or, you can select the collection you would like to purchase from and select the kind of item and style. Then specify ´order this item as a gift´ feature of the order placement process to select the gift and have us forward the certificate to the recipient. In the second method, the recipient cannot choose another item or change the fabrics or styles unless they are willing to pay incremental charges.
To claim stored value in a gift certificate or to redeem a gift certificate, please keep the certificate and when placing the order, use the certificate number in the appropriate field. The stored value in the certificate will automatically be deducted from the total of your order and any left over value will be carried over to your next order, using the same certificate number.