The terms and conditions for our promotions are as follows:
a. All promotion items are personally handpicked by our Master Tailors and selected for each individual order. There is no return, exchange or cash conversion for items received as part of complimentary gift promotions.
b. Since we do not carry complimentary or promotional items in our inventory, we are unable to offer individual selection for these items
c. Promotional items can only be shipped together with a clothing order
d. All complimentary items will be sent with the next clothing order placed with us
e. Promotions can not be combined into one order. For instance, if a wardrobe special is ordered with discount pricing, no additional promotional free offer can be provided.
f. No complimentary or promotional items will be offered in conjunction with wardrobe specials, closeouts items, or special pricing offers
g. No promotional, or complimentary gift items can be exchanged for a different item nor can it be exchanged for cash or cash equivalents
Other commonly asked questions about Other Issues
- What is laundering and starching?
- What is the best method for cleaning my suit?
- Where is www.MyCustomTailor.com located?
- Do you visit USA, UK, Ireland, Australia, New Zealand or Europe on annual mail order trips? Do you visit my part of the world to take orders or measurements?
- Where are you located ? What is your physical address? Can I have directions to your location?
- What is My Custom Tailor´s stand on human rights and conservation?