All orders are subject to third party contract conditions for delivery through reputable third parties transport providers such as FedEx, DHL, TNT and UPS. By purchasing from this website, you agree to allow us to choose the transportation mode and transport carrier we deem most appropriate. The cost of shipping is included in the total price of the order but any import duties are the responsibility of the receiver.
Such duties can range from 5% to 20% country-to-country. Check with your local authorities to determine specifics for your port of delivery.
We try to minimize this kind of assessment by declaring the package at replacement value, which helps reduce or eliminate customs duties.
Other commonly asked questions about Order Status , Shipping , Turnaround
- What is the difference between priority processing and rush processing?
- How do I change my shipping address?
- How long after an order is shipped do I receive it? Can I choose who to ship with?
- What is the estimated dispatch date?
- Are there any countries where you don´t ship orders to?
- How do I update my addresses or details prior to my next order or while my current order is being completed?
- Where do I send samples for replication or reproduction? Where do I send cloth for CMT work?
- Do you ship to the UK, the USA and Australia? What countries do you ship to ? How long does it take to arrive ?
- I submitted my order sometime ago, why is it still pending?
- How do I track my order online?
- What are the shipping and handling Charges?
- What is the difference between priority processing and rush processing?
- What is the turnaround time at My Custom Tailor's? How about ready-to-wear items?