To send us samples, follow the instructions outlined below:
a. Please pack the item in as small a package as possible
b. Send it by registered/certified airmail. Please do not use a courier.
If using a courier, there may be import duties to pay.
Declare the package value as under USD 10 to minimize the chances of this happening.
c. Declare the item as old clothing of no commercial value for sampling purposes only
d. Include a note that outlines the order in as much detail as possible
Email us and let us know when the sample has been sent so we can keep an eye out for it.
More information and instructions on sending fabric or determining how much fabric is needed in a CMT order can be found at this link.
To place CMT orders, please use this form
Other commonly asked questions about Order Status , Shipping , Turnaround
- What is the difference between priority processing and rush processing?
- How do I change my shipping address?
- How long after an order is shipped do I receive it? Can I choose who to ship with?
- What is the estimated dispatch date?
- Are there any countries where you don´t ship orders to?
- How do I update my addresses or details prior to my next order or while my current order is being completed?
- What are necessary conditions, customs, duties or taxes I must be aware of ?
- Do you ship to the UK, the USA and Australia? What countries do you ship to ? How long does it take to arrive ?
- I submitted my order sometime ago, why is it still pending?
- How do I track my order online?
- What are the shipping and handling Charges?
- What is the difference between priority processing and rush processing?
- What is the turnaround time at My Custom Tailor's? How about ready-to-wear items?