We can custom make shirts and suits to specifications provided by you in the form of a sample. There is no extra charge for this service. To send the sample to us, follow the instructions outlined below:
a. Please pack the item in as small a package as possible and remember to include your full name, email address and Customer ID in the package of samples.
b. Send it by registered/certified airmail.
Please do not use a courier. If using a courier, please be aware that there may be import duties on our side that would need to be cleared and our recommendation would be to declare the package as under USD 10 to minimize the chances for this happening.
c. Declare the item as old clothing of no commercial value for sampling purposes only
d. Include a note in the package that outlines the order in as much detail as possible.
e. email us and let us know when the sample has been sent so we can keep an eye out for it.
You would not need to submit measurements since we would have a sample to replicate.
We will email you as soon as the package has been received and once the order has been completed and dispatched.
Let us know if we should retain the old sample for future orders or whether we should send it back to you.
Other commonly asked questions about Measurements, Sizes, How to? When ? What ?
- What does NOA mean?
- Can I send in sizes that I want copied from a garment that fits me well?
- When I submit sizes, it shows an ´out of range´ error. What does that mean?
- I am afraid to take sizes. Can I send measurements off a garment I am happy with?
- What is difference between "Slim or Snug Fit", "Athletic Cut" and "Full Fit"?
- How do I send digital images to use with my order?
- How do I best take sizes, with clothes on or without any clothes on? Should I submit sizes in centimeters or Inches ?
- I have a shirt I want sizes taken from. How is this accomplished?
- When, how, and where do I submit my measurements?
- Can you do Large loose shirts ? Can you to Tight or fitted Shirts ? Loose baggy slacks? Snug fit pants ? Boxy Jackets?
- Can you do big and tall size custom clothing?
- Can you do wheelchair fit ? I have physical limitations, can you accomodate them in my custom clothing?
- What if I am an odd size with parts of my physique larger or smaller than other parts of my physique? Such as, what if my neck is a lot larger than the rest of my proportions or what if my sleeves are extra short compared to the rest of me?
- Can I update the measurements after the order has been delivered?
- I am an existing client but do not see my measurements profile in my account. Do you have all my measurements? If so, why is it not shown?
- How can I be sure of a perfect fit?
- Can you use off the rack sizes? Can I submit Ready to Wear sizes for my custom clothing?
- What are the minimal size requirements for Shirts ? Jackets ? Pants ? Vests ?